Fix It Client testimonials and stories

Our customers will tell you -Fix It Renovations makes it easy! Read the testimonials from various Fix It customers, and hear what they liked best, and how their homes have benefited from using Fix It Building and Renovation services.

All testimonials have been provided courtesy of our customers, at the same time maintaining their anonymity. Should you wish to have verbal testimonials, these are also available on request.

To whom it may concern.
I engaged Rowan from Fixit Building Services Whangarei in early Oct 16. The job involved:
•    Removing 25sqm of tiles back to concrete floor.
•    Removing an office room to expand the lounge
•    Expanding a doorway into a larger opening
•    Make good for painting.
Rowan fitted me in around other jobs. Once he got started we found that one of the office walls was supporting the roof trusses (concrete tile roof) and therefore we required an engineering solution before the wall could be removed. I engaged local engineers Hawthorne Geddes for this advice.
The solution involved inserting two new beams into the roof space, not an easy job given the tight working space. There were also issues with the ceiling levels.  
Rowan and his team completed the work over time and did a terrific job. I was very pleased with the outcome.
I would be happy to recommend him for any future renovation project.

Regards
Stuart Gray


Our bathroom renovations were dealt with in a thoroughly professional,
courteous and good humoured manner, and 'nothing was too much trouble'  Our
ideas for the renovation were listened to carefully by Rowan and we were
able to talk through any concerns before the start so that every aspect of
the renovation was covered.

Once on the job it was completed on time and to a very high standard, from
floor to ceiling.
We would recommend Rowan and his team from Fixit for any renovation being
considered.
Thanks to the 'Fixit' team for their work ethic and their ability to adapt
to any issues that came up during the job,

Mike & Robyn

Whangarei


1. Our responsiveness to your enquiry?  Satisfied
2. Turning up for the job on time?  Satisfied
3. Our service and professionalism?  Satisfied
4. The standard of our workmanship?  Satisfied
5. Completing the job when we said we would?  Satisfied

What general comments would you make about your dealings with us?
Great on-going communication between Fix It and us during the entire process.  Appreciated being kept informed.  Delays in job due to short weeks and mostly hitches out of Fix it control so delay in time taken accepted.

Would you use our services again?
Yes

What type of work was completed?
Bathroom renovation, installation of new shower, toilet, hand basin and painting.

Natalie B - Sun 15/03/2015 4:02 p.m.


1. Our responsiveness to your enquiry?  Delighted
2. Turning up for the job on time?  Delighted
3. Our service and professionalism?  Delighted
4. The standard of our workmanship? Delighted
5. Completing the job when we said we would? Delighted

Thank you for your professionalism and kindness.  Great job!

Alison - Wed 3/12/2014


1. Our responsiveness to your enquiry? Satisfied
2. Turning up for the job on time? Delighted
3. Our service and professionalism? Satisfied
4. The standard of our workmanship? Satisfied
5. Completing the job when we said we would? Satisfied

What general comments would you make about your dealings with FIX IT?
Hard to contact by phone, always an answer machine otherwise very good.

Would you use FIX IT again?
Yes

What type of work was completed?
Bathroom/toilet

Stu P - Tue 2/12/2014 9:13 p.m.


What type of work was completed? We built a shelter patio pergola over our back deck

1. Our responsiveness to your enquiry?  Delighted
 2. Turning up for the job on time?  Satisfied
 3. Our service and professionalism?  Delighted
 4. The standard of our workmanship? Delighted
 5. Completing the job when we said we would? Satisfied

An excellent result - Rowan worked from my description of what we wanted, made the plan talked it through and then got to work making it happen. The result was just what I had described. We love the area, now we can just do with a bit less rain!

Garry P - 23 February 2014

 


Rowan came across as very personable, polite, efficient. Prepared to do exactly what we wanted for a quick fix before the holidays. Measured up for further repairs in the new year. A quote is being given. Have already recommended him to an elderly relative.

Wendy A - Jan 2014


Rowan and his team of tradesmen did an outstanding job of transforming our ugly, old and rotting bathroom into a bathroom heaven. We were impressed with his work right from the start, to finish. Rowan listened to our ideas, told us what would and what would not work, and offered up helpful suggestions. Rowan then set about giving us a quote which fit into our budget, and he and his team then set to work. We are extremely happy with the finished product, and I must say that due to the outstanding professionalism and attention to detail that Rowan and his team displayed.

Andrea K - July 2013


Recently we embarked on a renovation project and required a builder. After a few different quotes we chose Rowan from Fix it Building services because of the clear and professional quote he presented to us, Rowan just listened to what we wanted. No other builder had as much detail as Rowan supplied us in his quote. We knew exactly what we were paying for and got exactly what we expected from Rowan.

The quality of workmanship we are very pleased with and nothing was a problem for Rowan when we made slight changes throughout the project. We would highly recommend Rowan to anybody who was looking for a builder for their next project no matter how big or small.

Danny & Melanie - July 2013


I am absolutely delighted with the end result and top quality job you have done with my recent bathroom/ensuite renovation.
The way in which you took care in listening to my needs, planning and advising on the various options at the front end, managed the project including seamlessly organising all the relevant trades people and completing everything well within the timeframe expected was both impressive and much appreciated.
The removal of all the old items being replaced and tidy way in which everyone went about their work meant that while the project was in progress, living around it was a breeze.
Many thanks Rowan, I have already been recommending you to others and would certainly use you again myself
Kathy C - 8th May 2012


Rowan from Fix IT building Services and his team did an outstanding job in renovating our bathroom to new from a previously run-down and very water-affected condition.
Not having to organise separate sub-trades ourselves was very important to us. Result- job done in a timely manner with the plasterer, painter, plumber etc all onsite without delays in between each one.
Rowan was very happy to accommodate changes we made during the renovation, and also happily took on extra work during this time. Rowan and his team are highly recommended.

Graeme 16/04/2012